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Everybody In At Phenom, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds.


At our Store Support Offices, we're creating a culture of growth where everyone can thrive and build a great retail career. Whether is progressing in your career here at TWG, or learning skills you can take with you in the future, you will own your own performance and development, through shared accountability with your leader as they help guide your journey.

Joining us means you'll experience development programmes that are a combination of facilitator-led, technology enabled and on-the-job coaching.

Below is a snapshot of what we offer our team member


Our internal Learning & Development platform is the first stop for our team members looking to broaden their knowledge and skills. From courses on management development to mental health, wellbeing and inclusion, team members can access free training when and where it suits them.


Store Support Office team members have access to Udemy, a massive online learning platform, connecting them to the latest professional development learning. Udemy has over 5,000 courses providing access to learning, including leadership, design, machine learning, data science and more.


Our External Learning Fund provides training funding to the value of $2,000 every year for all permanent team members working a minimum 20 hours a week. A team member might choose to use this individually for a course, development programme or to gain a certification focusing on developing a specific skill or craft.


The TWG Scholarship is awarded to Store Support Office team members in completing a significant professional qualification related to their retail career. 

Explore our Store Support Office

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