Contact Centres

Our Customer Care team are the friendly voices and quick fingers on the keyboard behind our brands. They are the first point of contact for customers across phone, email, webchat and even social media.

They are the experts who turn questions into answers, challenges into solutions, and every interaction into a reminder that our customers are truly at the heart of everything we do.

Together, they handle more than 40,000 calls, 30,000 emails and 40,000 webchats every month, keeping things moving with empathy, energy and a good sense of humour.

Based across Northcote, Wiri and Hamilton, our diverse team thrive in a fast paced, supportive environment where no two days are the same. If you are someone who loves helping others, staying calm under pressure and being part of a team that knows how to have a laugh while getting things done, consider joining our Customer Care team!