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Our Agile Way of Working

Our world is changing faster than ever.


Like many companies around the world, the competitive and fast-changing nature of retail means we need to move away from traditional organisational structures and welcome bold new ways of operating. 
 
For TWG to thrive in this fast-paced environment, we made the choice back in November 2019 to adopt an Agile operating model, and develop new ways of working across our organisation that are unique to retail here in NZ. On August 31st 2020, after 8 months of design and preparation, we flipped our office to be officially operating in an Agile way. We are the first major retailer in NZ to go Agile.
 
Our people are now organised into cross-functional teams where they are closer to the customer, and where they can collaborate closer, innovate faster and make the business decisions that will deliver our vision of making our customers lives better every day. We believe this end-to-end ownership of business operations will create a positive change in our culture and provide enhanced career-growth opportunities for our team members.

Watch the videos below to find out more.

"I love the collaborative and supportive culture. The down to earth flatter structure resonates with me, along with the passionate team members you will find in all pockets of the organisation".


Hayley
Talent Acquisition Lead
  

MEET ONE OF OUR AGILE COACHES

Chantelle - Agile Coach
"I love working with people to challenge and grow individuals, teams and the business - getting to help people and see them flourish as well as to push boundaries, work together, test and find new ways of working".
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slide 1 of 3Read the Phenom Website Your job growth is important to us and we’re working hard to find the right opportunity that fits your long-term career goals. Find out when we’ll be at a campus near you. - Mylan, HR Lead, New York

MEET OUR CHAPTER AREA LEADS & TRIBE LEADS

BONNIE BRADLEY
"There is nothing more motivating for me than cultivating a great team. I draw an enormous sense of pride from breeding superstars!"
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DYLAN WEYMOUTH
"I am motivated by what can be. Discussion, debate and ideation especially where there is positive impact on team members, customers and business performance"
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KERYN McKENZIE
"I love working with a highly motivated team to create delightful experiences for customers. I love watching customers enjoy their experiences".
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CARRIE FAIRLEY
"I love helping people be the best version of themselves and through that, be the best version of myself"
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ANDRE SHEEPERS
"I am motivated by the opportunities that exist in the present and energised by the possibility of the future".
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JENNY EPKE
"My motivation comes from leading a team to achieve great results and be their best selves"
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slide 1 of 3Read the Phenom Website Your job growth is important to us and we’re working hard to find the right opportunity that fits your long-term career goals. Find out when we’ll be at a campus near you. - Mylan, HR Lead, New York

AGILE FAQ's

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