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HUMAN RESOURCES

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Our Human Resource department support and nurture over 11,000 team members throughout their retail careers. Primarily, our goal is to attract and retain the best talent, along with supporting and empowering our people to be the best that they can be.  

Our HR team play a pivotal role in ensuring that team members feel engaged and taken care of. From our teams in Recruitment, Remuneration & Learning and Development through to our HR Business Partners & Health and Safety, they create environments that allow our team members to thrive.
 

MEET SOME OF THE TEAM

Hayley Smith - Talent Aquisition Lead
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"I love the collaborative and supportive culture at TWG. The down to earth flatter structure resonates with me, along with the passionate team members you will find in all pockets of the organisation".
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slide 1 of 3Read the Phenom Website Your job growth is important to us and we’re working hard to find the right opportunity that fits your long-term career goals. Find out when we’ll be at a campus near you. - Mylan, HR Lead, New York

Explore our Business Areas

Corporate Affairs
Our Corporate Affairs team are the voice of The Warehouse Group, promoting and driving the Group's communication strategy. This encompasses the groups corporate communications, external comms, internal comms and stakeholder/government relations.
Human Resources
Our Human Resource department support and nurture over 11,000 team members throughout their retail careers. Primarily, our goal is to attract and retain the best talent, along with supporting and empowering our people to be the best that they can be. 
Technology
Technology continues to evolve and is a huge enabler to our success. As our business develops, we need the infrastructure in place to support it. Our IT team are vital in continuously improving, innovating, modernising and maintaining our infrastructure of tools and services.
Buying
Our Buying team are at the heart of our business. Our experienced team manage the intricate buying journey across all of our brands. Responding to changing markets and customer needs, the buying team are true experts in range builds, customer profiling, product sourcing and development. 
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Design
Working closely with our Buying teams, our Design team are one of the first to bring our product ranges to life!
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Planning
Having the right mix of products, at the right time, in the right stores and at the right price is paramount. Our planners deliver best-in class merchandise financial and assortment planning of both our in-season and pre-season merchandise.
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Marketing
Our passionate marketers are experts in positioning our brands to attract, excite and retain our customers to keep them coming back for more! As an omni-channel retailer, we market ourselves across various communication platforms.
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Digital & eCommerce
Online is a key focus for us at TWG. Our e-commerce team are at the forefront of driving growth and developing new ways of elevating our customers digital experiences.
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Insights & Data Science
Our Insights and Data Science team are experts in exploiting the data, science, analytics, research and design-led thinking to truly understand what our customers want and to create a competitive advantage for our business
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Finance
Our Finance team provides the commercial and financial knowledge that allows us to grow as a business and ensures our long-term financial sustainability. 
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Services
Our Services side of the business is a key differentiator in setting us apart from the competition. Our team are dedicated to unlocking services potential across the wider group to ensure we deliver fantastic customer outcomes.
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Retail Operations
Our Retail Operations team are the backbone of our operations and the subject matter experts in developing and coordinating the right environment to create great retail experiences. 
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Sustainability
The Warehouse Group is committed to operating in a sustainable manner and our Sustainability team actively take steps to champion our committment to sustainability.
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The Warehouse Group Business
The Warehouse Group Business (TWGB) is powered by team members in account management, sales management and sales support functions, covering the breadth of New Zealand. 
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Contact Centre
Our Contact Centre teams focus on providing exceptional customer service, responding quickly and with quality information, to maintain and protect our brand and reputation. 
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Supply Chain & Logistics
Every product arrives in our stores as the result of a complex journey all managed by our supply chain. The team work in partnership with the operations team and are responsible for increasing efficiencies and innovating logistics that better service our customers


​​​​​​​BENEFITS

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Sick Leave

We encourage team members to take a proactive approach to their physical & mental wellbeing. You have an annual sick leave entitlement of 10 days (granted when you have worked with us for over 3 months).

You will have access to some of the richest professional development.
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Lifestyle Leave

If you'd like to spend more time at home, on holiday, or on your passion projects, you can apply to adjust your salary and take an extra 5 or 10 days leave each year. 

You will have access to some of the richest professional development.
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Career Break

If you need to take up to 12 months off work - to travel, study, or spend time with your family for example - you'll still have a job to come back to.

You will have access to some of the richest professional development.
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Parental Leave

We will top up your government parental leave payments to 100% of your full pay for a 26 week period (provided you are an eligible permanent team member) to alleviate financial pressure for your family. 

You will have access to some of the richest professional development.
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Flexible Working Hours

We provide a flexible working environment that supports achieving our goals and targets as a business alongside our team members' committments and responsibilities outside of work. 
You will have access to some of the richest professional development.
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Family Violence is Not OK

You have access to up to 15 days discretionary leave to deal with issues related to family violence.​​​
You will have access to some of the richest professional development.
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Long Service Recognition

To celebrate & recognise 10 years of working with us, you'll get an extra four weeks leave, one-off, on top of your normal annual leave. You'll get another four weeks when you reach 20 and 30 years. (Long Service Leave is a policy that varies by brand).

You will have access to some of the richest professional development.
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Team Card

Your team card gives you significant savings at each of our brands including The Warehouse, Warehouse Stationery, Noel Leeming & Torpedo7.


You will have access to some of the richest professional development.
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Join Our Talent Community
We will notify you about relevant positions, and keep you in mind whenever we have interesting opportunities.