Our Insights and Data Science team are experts in exploiting the data, science, analytics, research and design-led thinking to truly understand what our customers want and to create a competitive advantage for our business. They connect the dots, combining the science of data and the art of customer understanding. 

From this data, they are able to make recommendations and informed decisions to balance business needs and solve customer problems. To thrive in this team, we look for a curious mind and a love of data. Team members roles can fit across any of the following areas of data: Data Engineering, Research and Analytics, Business Intelligence & Visualisation,  Customer Experience Design or Data Science.


Chapter Area Lead - Insights, Data Science & Services

Keryn McKenzie


At work my motivation is our customers and our team members. They are an amazing bunch of people and their stories inspire me to make NZ a better place to live!

Jesse Smyth - Chapter Lead

Jesse Smyth's career started with The Warehouse back in 2007 as a Christmas Temp in our Glenfield store. Since then he has developed his career by moving through many roles in our store network and Support Office and is now the Chapter Lead of our Data Stewardship team.

"I get to be right at the start of a lot of this transformation activity and it makes me excited when I get to see the end results land in stores and with our customers".

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