I lead the Merchandise Team, so any product, price or promotion you see in any of the Noel Leeming or Torpedo7 (T7) stores has, in some way, come through us. We ensure that we consistently deliver the right product at the right price to our customers. To do this, we have developed and maintained strong relationships with our key supplier business partners, both locally and overseas. We are very proud of the relationships we have built as a team.
I’ve been in retail over 27 years, 23 of those working with companies that are now part of The Warehouse Group (TWG). When Bond and Bond merged with Noel Leeming, I became the first Group Buyer. After taking on various roles I became General Manager of Merchandise 15 years ago. After all these years in retail, I still get a buzz out of seeing a new promotion exceed expectations.
The changing face of retail
Retail is constantly evolving, whether it be disruption through technology changes, new competitors, failure of old competitors, new opportunities through new segments, or new trends. It’s dynamic and exciting, and with the speed of technology changes, consumer electronics has to be the most exciting!
Noel Leeming is a clear number one in consumer electronics, because our goal is delivering the ‘right product’ at the ‘right price’. The development of services such as Tech Solutions, and other services in the future, really complete our offer and genuinely give Kiwis the very best experience and use from their technology.
Why join us?
Some businesses ask, “What happens if we train our people and they leave?” Noel Leeming’s view is, “What happens if we don’t train our people and they stay?” There is a genuine culture across TWG of investing in our Team Members to ensure they can be the very best they can be. That means in-house training and courses, and support to study for outside qualifications too.
I love the quote, “The harder I work the luckier I get!” Retail can be a very rewarding career, but it’s a career that requires hard work. I know many people who worked through from positions on the shop floor to very senior roles. While they had various individual skills, one common attribute they all had was their strong work ethic.