Like many companies around the world, the competitive and fast-changing nature of retail means we need to move away from traditional organisational structures and welcome bold new ways of operating.
We made the choice back in November 2019 to adopt an Agile operating model at The Warehouse Group, and develop new ways of working across our organisation that are unique to retail here in NZ. On August 31st 2020, after 8 months of design and preparation, we flipped our office to be officially operating in an Agile way.
Our people are now organised into cross-functional teams where they are closer to the customer, and where they can collaborate closer, innovate faster and make the business decisions that will deliver our vision of making our customers lives better every day. We believe this end-to-end ownership of business operations will create a positive change in our culture and provide enhanced career-growth opportunities for our team members.
