Ethics & Sustainability

At TWG, we're committed to championing sustainability & ethical trading. The Warehouse Group's Leadership and Board are serious about achieving our vision to become New Zealand's most sustainable retailer. 

Find out how we're doing this below....



To help reduce our carbon footprint, we're flipping our fleet. Currently 59% of our passenger cars are EV's. We're aiming to be 100% electric by 2023. Our electric vehicle fleet now includes four custom EV trucks to service home deliveries. 

We're also making it easy for our customers with EV's to visit us, with 24 of our Warehouse stores offering free electric vehicle charging stations.

Carbon Neutral

We achieved carbon neutral operating status in 2019, meaning all our carbon emissions from 2018 onward are offset. We're the largest company in New Zealand - and the third retailer globally - to be carbon neutral. 

We're not stopping there. Our 2030 target is to reduce our emissions by 32% from our 2015 base level. This is in keeping with the targets set by the 2015 Paris Agreement. 


e-waste recycling programme

We've launched a free e-waste recycling programme at 16 of our Noel Leeming stores nationwide. Noel Leeming is the exclusive retail partner of TechCollect NZ. Together, we're implementing a government-funded, e-waste recycling trial nationwide. We hope this programme will help New Zealanders shift a significant amount of E-waste out of landfills and recover precious resources to be recycled

Reusable Bags

Plastic's not fantastic. In 2018, The Warehouse Group ditched single use plastic bags and began offering customers reusable bags for purchase. And what's good for the environment is good for the community. Sales of our reusable bags have raised over $2M for not-for-profit groups across New Zealand in the past two years.

Ethical Sourcing

We introduced our ethical sourcing programme in 2004 to protect the welfare of workers in our supply chain. Through our programme and policy, we actively monitor our supply factories to ensure workers are treated and paid fairly and are working in safe and ethical conditions that meet our strict policy standards.

We are part of joint international programmes to support worker livelihoods in the areas we operate such as the HerProject in Bangladesh and the Better Cotton Initiative - the world's largest sustainable cotton production programme. 

Better Cotton Initiative

We are proud to be a member of The Better Cotton Initiative (BCI) and we have committed to sourcing 50% of our cotton as Better Cotton by November 2024.

The BCI is the largest cotton sustainability programme in the world. It supports farmers in the cotton supply chain in implementing sustainable growing practices.