Senior IT Cloud & Infrastructure Architect

Tech Solutions for Business (TS4B) provides IT managed services solutions for some of New Zealand’s leading businesses. We provide services from IT project management and outsourcing to cloud consulting and everything in between. A core to our success is ensuring we provide secure and robust infrastructure to our customers and business. We have our own New Zealand Cloud Solution based on leading Edged Technologies.

About the Role:

Do you want to be part of a dynamic services team of skilled IT professional architecting IT cloud and infrastructure solutions for our Noel Leeming commercial customers?  Are you a leader confident in developing IT Cloud and infrastructure solutions for commercial organisations?

This is a leadership role providing cloud and infrastructure architecture solutions, technical advice, mentoring, and an escalation path for TS4B Engineers ensuring the efficient end-to-end design, implementation and support of services to our clients, and, proactively identifying areas for improvement. This includes supporting the pre-sales process with our sales team, supporting project managers with technical delivery and providing the best solution to meet our customer needs.

This Senior IT Architect role is expected to work collaboratively with the team to deliver high quality ICT services, support & IT project delivery as well as reviewing clients on-going technology needs while assisting them in achieving their business objectives.  You will also be responsible for the architecture or our internal cloud and supporting technologies.  Working with our Business and Product Development Managers, this role will also be involved in identifying and developing new services for the commercial business.  and with supporting our product development specialist to develop, implement and simplify services to customers 

We are looking for an all-rounder with a systems and infrastructure engineering and architecture background enabling you to advise our customers with their end to end IT solutions. You will be a confident communicator with the ability to install confidence in your solutions with our business customers as well as provide leadership within the team mentoring the other engineers.  You will provide escalation for day to day issues as well as on-call. Preference would be given to applicants with experience in infrastructure architecture including IT networking and systems.  We are looking for an experienced engineer with knowledge of Vmware, Microsoft Core Server technologies including Active Directory, Microsoft Exchange, Azure AD.  Microsoft 365, and Cloud technologies including Office365, Azure and AWS is also highly desirable.  Linux skills would also be an advantage.

 

About You:

In this role, you will be working within a high functioning team who are responsible for supporting a wide range of technologies and environments. 

As an experienced engineer/architect, you will be well versed in architecting, and enabling solutions at an enterprise level and preferably in managed services environments.  You will be customer focused and have excellent communication skills and a positive attitude.  You will be highly motivated, and have, drive and enthusiasm towards achieving the company's and your personal goals and objectives. You must be a self-starter, with good analytical and problem-solving skills and be able to and lead the investigation, diagnostic testing and repair/resolution of system (hardware / software), networks and associated technology,

Qualifications

  • Bachelor’s Degree/Level 7 diploma in technology or equivalent experience
  • At least 10 years’ plus experience in the IT industry.
  • Understanding and experience in ITIL
  • Demonstrated experience in architecting technical solutions for customers
  • Experience in delivering environments in Microsoft Azure/Office365 and/or AWS. 
  • Experience in implementing and supporting infrastructure such as desktop and infrastructure technologies virtualisation, networking, cloud, security, virtualisation, backup technologies, storage and hardware. and related operating systems
  • An understanding of the end-to-end IT solutions and the impact to the customer experience.
  • Demonstrated positive experience in working with customers.
  • Excellent communication and relationship management skills

Desirable:

  • Experience in working for a Managed Services provider
  • Certifications in Microsoft, AWS and/or Google
  • High level of experience and knowledge with latest security trends and technology
  • Vmware, Microsoft Core Server technologies including Active Directory, Microsoft Exchange, Azure AD, Microsoft 365 & AWS
  • Storage solutions (SAN/NAS)
  • Experience with networking technologies (Cisco/Ruckus)
  • Experience in Cloud technologies
  • Linux
  • Backup and Disaster recovery

Benefits of working for us:

You'll get to see the huge impact that you have on New Zealanders - did you know that 98% of New Zealanders shop at The Warehouse? We're an iconic kiwi brand who loves technology and providing awesome experiences for our customers through the beauty of technology. You'll get to play a huge part in improving the retail experience for New Zealanders.

The Warehouse Group is constantly evolving and growing, this is a great opportunity to grow with us.

If you’re keen to join the team who are changing the future of retail in New Zealand, apply now!

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